Recording help
If recording, microphone, or camera access is not working, check iPhone Settings for camera and microphone permissions, then fully close and reopen the app before trying again.
Instutia support
Need help with Instutia?
Use this page for app support, App Store review follow-up, and account help. The fastest path is email: support@instutia.com.
If the button does not open your mail app, send a message directly to support@instutia.com.
FAQ
Quick answers
Captions and language support
Instutia is built around short-form creator workflows and currently focuses on captions and creator-language support for Hinglish, Hindi, and Urdu where those features are available.
Subscriptions and restore purchases
If a paid feature does not unlock after purchase or reinstall, use Apple's restore purchases flow inside the app first. If access still looks wrong, email support@instutia.com from the address tied to your App Store account support request.
Data deletion
For account or data deletion requests, email support@instutia.com with the subject line Data deletion request and include the email address tied to your Instutia account so support can help complete the request.
Contact
Support contact path
Instutia support is handled by email today. Please include a short description of the issue, the device you are using, and any relevant screenshots so the team can help faster.
- Support email
- support@instutia.com
- Best for
- Recording issues, caption/language questions, subscriptions and restores, and account or deletion requests.
- Fallback path
- If mail links do not work on your device, copy and send directly to support@instutia.com.
Legal and reviewer details
Public support details
This page is the public support endpoint for Instutia. It is intended for users, app reviewers, and platform verification flows that require a reachable support URL.
- Product
- Instutia
- Legal entity
- AHMAD AND QADEER HOLDINGS
- Support URL
- https://instutia.com/support
- Support email
- support@instutia.com